As a fire protection services provider, you keep homes and businesses safe from fires. This includes contractors of sprinklers, extinguishers, and hood cleaning systems. If you’re a fire sprinkler contractor or another professional, you need to go through a process to be approved by your state, before starting your business.
Once you become approved by your local government, there are some steps to maintain and support your business. Maintaining your business is important in providing great customer service and sustaining your professional reputation. Here are some steps to support your business:
- Continue to learn— Professional associations like the National Fire Sprinkler Association (NFSA) provide continuing education classes for recertification of your professional license. This is also key in working with fire departments and building officials.
- Obtain business insurance — There are insurance companies who specialize in supporting your business, like Insurance Solutions of America,who understand liability issues and industry standards.
- Answer your client’s questions — It’s important to clear your customer’s concerns, so they can feel comfortable trusting you with protecting their home or business.
- Stay up-to-date on industry products and standards— Your customers will consider you an expert. This results in you knowing the latest product updates and changes, so your client’s systems can stay current and effective when needed. You can get the National Fire Protection Association code and standards that inform you of rules and regulations to guide your services. This includes standards on extinguishers and sprinklers.
Follow these simple tips to make sure you sustain your business, so you can continue to provide the best fire protection services to your customers.